Only about one automation project in ten reaches its goals. Not because of bad programmers — because companies install a program instead of building order, and put people in front of a fait accompli. Our technology is built around that observation.

Processes are documented the way they actually work — including workarounds and spreadsheets — not the way job descriptions say they should.
A process map is presented to the team not by our analyst, but by your employee who works in that process. Then it is their process — and there is no sabotage at launch.
You see a demo base of the future solution before signing, and modelled processes live in 1C before a single line of custom code is written. Expensive changes of direction happen on diagrams, not in code.
Every user passes training on their own case and gets a certificate. The system starts with people who already know how to work in it.
Key metrics are measured before the project and after launch. The result is visible in numbers, not in feelings.
The contract is signed stage by stage: you always know the exact price and deadline of the next step before it starts — never a black-box total for "everything".
Brief, a presentation of the approach, a demo base of a possible solution — before any contract.
Interviews, system and server audit, AI analysis of customizations, a health index of your 1C, metrics baseline — and an exact price for the next stage.
BPMN maps of how the business works today, a loss journal, a signed project charter.
Future processes with fewer losses, target IT architecture, and a live demo base — before the technical specification.
Technical specs only for real functional gaps; development through extensions; testing and expert acceptance.
Video and written instructions, group training, personal test cases, certificates — all before go-live.
Master data, roles and permissions, exchanges, migration of opening balances on launch date.
A reinforced team on both sides, a stress test, daily interim closing. The launch counts only when the first real month is closed in the new system.
Seamless transition to support, metrics after vs before, NPS, and a plan for the next automation wave.
From a few months for a focused scope to a year and more for a full ERP. After diagnostics you get a staged plan with dates — and you can stop after any stage with usable results in hand.
No. The new system is prepared and tested on a copy; the switch happens on a planned date with opening balances, and the launch team supports users daily.
Then we do a small project — warehouse, sales, or finance first. The staged model exists exactly for that.
Tell us what hurts — we will honestly say whether we can help, and show how everything works on a live example.
© iTeal · 1C:Enterprise support and implementation in Europe · Belgrade, Serbia